They are very professional and efficient throughout the whole process. They communicate and keep you up to date, provide great advice. I booked in a site visit, a friendly and charming person called Shervin, came over , talked through the procedures involved, offered a reasonable price, and timeframe for the works. They completed the drawings on time and submitted to the council. My building proposal was approved. They next helped with the construction process as well, with building regs. In a nut shell, had a lovely experience with this company, and will highly recommend .